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• Candidate has to process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling.
• He / She has to highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times.
• Gather relevant information from customers as required and update it accurately to facilitate the decision process.
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Salary: INR 3,00,000 – 4,50,000 P.A.
Industry: Banking / Financial Services / Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience: 1 – 6 years
send the resume to: email@example.com
Interested candidates can walkin at 12 pm with updated resume & Govt ID.
American Express India –
Salarpuria tech point,
The oasis center 5th Floor,
100 Feet Road, Srinivagilu,,
Ejipura Main Rd, Koramangala,
Bangalore, Karnataka 560047
American Express Services is a global services company and the world”s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide.
Contact Person:Imran Khan
Contact No: 91880044075
Email Address: Sonam.Jena@aexp.com