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Company Name: Genpact
Job Location: Hyderabad
Experience: Freshers / 0 to 5 years
Job Type: Walkin
Job Category: BPO
Job Position: Non Voice Process (Process Associate, Customer Service)
No.of Openings: 150
Salary: Rs. 2,25,000 – 3,75,000/- per annum
Qualification: Any Graduation, Post Graduation
- In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of Internet and online applications
- Shifts: 24/7.
- Benefits: One Side Cab Facility+Monthly Incentives+Yearly Bonus.
- Graduate (Any Discipline).
- Freshers are eligible.
- Hr Assistant Job Opening in UAE
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- Excellent proficiency with written English and with neutral English accent.
- You should be able to work on a flexible schedule (including weekend shift).
- Respond to customer queries and customers concern.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies.
- Reproduce customer issues and escalate product bugs.
- Provide excellent customer service to our customers.
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
- 2 Copies Updated Resume (Please mention HR Rishitha OR HR Shivani on top of the resume).
- Original Aadhar and PAN Card (Mandatory).
- 2 Xerox Copies of ID Proof.
- 2 Passport Size Photographs.
- Last 3 Months Pay Slips (If Any).
Walkin Date: 24th, 25th, 26th, 27th, 28th, 29th February 2020
Walkin Time: 11.00 AM to 2.00 PM
Phoenix Towers, Near Bharat Petroleum,
Land Mark: Opp to Green Bawarchi Hotel
Contact Person: Rishitha (6304768503) / Shivani (7702280319)